Know what next cycle collects, before it runs.
Most telehealth dashboards report what already happened. Useful, but it does not change a decision. The number that changes decisions is what next month will actually collect, split into what will succeed, what will fail, and what recovery will claw back.
- Rebill forecast with failure cohort and recovery curve
- Cohort retention by signup month and by treatment
- LTV and contribution margin per treatment line
- Approval, decline and refill rates per condition and per state
The reports operators actually open
Built around the questions a founder asks on a Monday, not around what happened to be easy to instrument.
Rebill forecast
Expected collections for the coming cycle, the cohort likely to fail, and the recovery curve. A planning tool rather than a report.
Cohort retention
Retention by signup month and by treatment, so you can see whether your month-four cliff is a product problem or an acquisition-channel problem.
LTV by treatment
Contribution per patient by line, so you know which category deserves the next dollar of ad spend and which is quietly subsidised.
Approval and decline rates
By condition and by state. A state with an unusual decline rate is usually an intake rule problem, and this is where you see it.
Fulfillment performance
Time from approval to ship, by pharmacy and by SKU, plus exception rates. Slow fulfillment shows up as churn two months later.
Payment health
Authorisation rates, decline reasons, retry recovery and chargeback rates across your merchant IDs.
Your data, exportable, on any day
An analytics product that cannot export is a retention mechanism aimed at you rather than at your patients.
- Full export of patient records, order history and card tokens within 24 hours, no ticket required.
- Raw event export as well as aggregates, so you can rebuild any figure in your own warehouse.
- No contract term, so the export is never a negotiation.
- Because you own the Stripe account, your payment data is already yours independently of PharmaBro.
- Reports are queryable per patient for audit: intake version, provider decision, prescription event, pharmacy transmission.
- Multi-brand roll-up and per-brand views from a single account.
Analytics questions
A projection of what the coming billing cycle will collect, broken into the charges expected to succeed, the cohort expected to fail, and the recovery the retry logic should claw back. Because it runs before the cycle, it is a planning input rather than a post-mortem.
See next cycle before it bills
Forecast, cohorts, LTV by line, and a full export any day you want it. Book a walkthrough with your own numbers.