PharmaBro vs OpenLoop: the 2026 comparison
TELEHEALTH ENABLEMENT PLATFORM
OpenLoop is one of the largest telehealth enablement companies in the market, with a wide clinical network and a long client list. The economics are the issue, and they are more specific than the category usually admits. Under OpenLoop's proposal terms the patient pays OpenLoop, the money lands in OpenLoop's merchant account, and the brand is paid a Membership Services Fee out of it every Wednesday. On the GLP-1 schedule that fee is roughly half the patient's payment, and it shrinks month over month as the patient matures.
PharmaBro publishes its pricing. PharmaBro takes zero revenue share and zero medication markup. You pay a flat platform fee ($1,500-$5,000/mo) and a transaction fee that runs at card-processing cost, falling to 1.5% at Scale, below what Stripe charges directly. Every patient payment settles into your own Stripe account. Under OpenLoop's proposal schedule, a $249 semaglutide patient pays OpenLoop and the brand receives $140 in month one, falling to $124 by month five. Across a retained year the brand receives $1,514 of the $2,988 that patient paid, and OpenLoop keeps $1,474.
Two white-label telehealth platforms, two opposite answers to one question: who should own the money your marketing brings in. This one is settled by OpenLoop's own numbers.
If you are choosing infrastructure for a telehealth brand in 2026, OpenLoop is almost certainly on your list, and it should be. It is one of the largest enablement companies in the category, with a deep clinical network, a long client roster, and the kind of enterprise credibility that makes a procurement team comfortable.
OpenLoop does not publish pricing. Every OpenLoop figure below is taken directly from their own written proposal, Summary of Proposed Services, dated 05.28.26, Schedules A through E.
The question it answers is narrower than which platform is better. It is: when your ads work, who receives the money, and how much of it reaches you?
Read the money flow first
Most comparisons in this category argue about the size of a fee. This one is about direction, and it is worth reading slowly, because it is the part that surprises operators.
Under OpenLoop's terms, the patient enters a card on your interface. That charge is "deposited to OpenLoop's merchant account." OpenLoop then pays you a Membership Services Fee, "every Wednesday for the week ending Tuesday," calculated on OpenLoop's own count of net active patients.
So you are not a business that collects revenue and pays a vendor. You are a business that is paid a fee by a vendor, weekly, in arrears, against their reconciliation. Your brand, your creative, your ad account, your customer. Their merchant account, their count, their payment run.
On PharmaBro the arrow points the other way. Your brand connects its own Stripe account by OAuth. The patient's money lands in an account with your name on it, instantly, and you pay PharmaBro a published fee out of it. We never hold your funds and cannot delay your payout, because we are never in the path.
What their schedule actually pays you
OpenLoop's GLP-1 pricing is set out per month, per product. The left column is what your patient pays. The middle is what OpenLoop's schedule pays you. The right is what stays with OpenLoop.
Semaglutide injection
| Patient pays | You receive | OpenLoop keeps | Your share | |
|---|---|---|---|---|
| Month 1 | $249 | $140 | $109 | 56.2% |
| Month 2 | $249 | $128 | $121 | 51.4% |
| Month 3 | $249 | $128 | $121 | 51.4% |
| Month 4 | $249 | $126 | $123 | 50.6% |
| Month 5+ | $249 | $124 | $125 | 49.8% |
Tirzepatide injection
| Patient pays | You receive | OpenLoop keeps | Your share | |
|---|---|---|---|---|
| Month 1 | $339 | $196 | $143 | 57.8% |
| Month 2 | $339 | $166 | $173 | 49.0% |
| Month 3 | $339 | $170 | $169 | 50.1% |
| Month 4 | $339 | $152 | $187 | 44.8% |
| Month 5+ | $339 | $138 | $201 | 40.7% |
Look down the last column rather than across the rows. Your share falls as the patient matures. Semaglutide takes you from 56.2% to 49.8%. Tirzepatide takes you from 57.8% to 40.7%, a seventeen-point collapse.
That is the opposite of how a subscription business is supposed to work. Month one is your expensive month: you paid to acquire that patient. Month twelve is the one you built the business for, no acquisition cost, pure contribution. It is precisely then that your share is smallest and theirs is largest.
The pattern is not confined to GLP-1. On the same schedules: microdosing $179 pays you $90. Sexual health ten-packs at $119 pay you $50. Hair loss at $65 pays you $28. A $35 biotin subscription pays you $11.
What it comes to over a retained year
Hold one semaglutide patient for twelve months. They pay $2,988. OpenLoop's schedule pays you $1,514. OpenLoop keeps $1,474, or 49.3%.
Then subtract what you owe them regardless: a $9,000 implementation fee ($4,500 at signing, $4,500 on first patient seen), $1,500 a month for technology and systems access, and $3,000 for LegitScript through their integration path. All on a 12-month initial term.
| Active patients | Patients pay | You keep on PharmaBro | You keep on OpenLoop | Difference |
|---|---|---|---|---|
| 300 | $896,400 | $827,508 | $424,200 | +$403,308 |
| 1,000 | $2,988,000 | $2,839,240 | $1,484,000 | +$1,355,240 |
| 3,000 | $8,964,000 | $8,644,540 | $4,512,000 | +$4,132,540 |
Which reduces the entire decision to one checkable question. The gap above is worth about $113 per patient per month. So: does medication, labs and fulfillment for one patient cost you more than $113 a month, bought directly?
Ask any compounding pharmacy that question and you will have your answer in a single phone call. We are comfortable putting the decision there, because we know what the call returns. PharmaBro routes across 30+ pre-integrated pharmacies and takes nothing on the medication, so the number you get is the number you pay.
You cannot price your own product
There is a second cost in the schedule that never appears as a line item: you do not set your retail price. $249 semaglutide, $339 tirzepatide, $279 oral, $179 microdosing. Both the patient's price and your share are fixed in OpenLoop's document.
That removes the single strongest lever a consumer brand has. You cannot test $299 against $249. You cannot run a premium tier, discount to win a channel, bundle, or price by cohort. Your margin is not something you build, it is something you are assigned.
On PharmaBro you set every price yourself and keep 100% of the difference between what you charge and what fulfillment costs. If you want to charge $399 because your brand can, that entire spread is yours. Our fee does not move.
The terms around the terms
Reading past the pricing pages, the proposal sets out a handful of constraints worth pricing into any comparison.
- Each new brand is a new contract. "Added business lines will require an addendum to the MSA and a separate implementation fee." Weight loss, then TRT, then hair means paying implementation three times. PharmaBro: unlimited brands on one account, one bill.
- A 12-month initial term. PharmaBro has no term at all.
- No American Express. Their merchant account does not accept it, so neither do you. On your own Stripe, that is your decision.
- Providers cover 7am to 7pm CST, and the proposal notes coverage "does not include holiday coverage."
- Eight states require a synchronous visit before an initial prescription: AR, DC, DE, KS, MS, NM, RI, WV.
- TRT is limited to 30 states and to patients 25 and over, where PharmaBro's non-scheduled coverage runs all 50.
- LegitScript costs $3,000 through their path, or $5,625 standalone. PharmaBro includes it at $0, on every tier.
None of these is disqualifying on its own. Together they describe a relationship in which most of the operating decisions belong to the platform.
To be fair to OpenLoop
The clinical operation behind that fee is real, and the proposal is specific about it: 50-state licensing and credentialing, malpractice coverage, primary-source verification, DEA and NPDB review, a 24/7/365 inbound patient support desk, a multi-layered supply chain, and medication and lab costs carried by OpenLoop rather than by you.
That is a genuine outsourcing of risk and working capital. If you want a partner who funds inventory, absorbs merchant reserves and chargebacks, and runs clinical operations end to end, OpenLoop is selling exactly that, and roughly half your revenue is the honest price of it.
The trade is coherent. It is simply a different business. You are choosing between operating a brand you own and licensing one you are paid a fee to market.
The bottom line
OpenLoop's own schedule pays a brand $124 of a $249 patient payment, and pays it weekly, out of their merchant account, on their count, with your share shrinking as the patient gets more valuable.
PharmaBro charges a published flat fee, takes nothing on the medication, and puts the patient's money in your Stripe account on the day they pay. Everything above that number is yours, and the number does not change when you win.
Published pricing. Your own Stripe. Zero revenue share. Live in 5 days. Unlimited brands, no term, and full export inside 24 hours on any day you ask.
PharmaBro vs OpenLoop, line by line
| PharmaBro | OpenLoop | |
|---|---|---|
| Pricing model | Flat fee, published | You are paid a fee from their collections |
| Your share of a $249 payment | You keep it all | $124 by month 5 |
| Share as patient matures | Unchanged | Falls (58% to 41% on tirzepatide) |
| Who sets retail price | You do | Set in their schedule |
| Merchant of record | Brand owns Stripe | OpenLoop |
| Payout | Instant, your account | Weekly, on their count |
| Setup fee | $15,000-$50,000 | $9,000 + per new business line |
| Monthly platform fee | $1,500-$5,000 | $1,500 |
| Contract term | None | 12 months |
| LegitScript | Included, $0 | $3,000 |
| Multi-brand | Unlimited, one account | MSA addendum + new fee |
| Amex accepted | Your choice | No |
| Provider hours | 24/7 async | 7am-7pm CST, no holidays |
| Time to launch | 5 days | 30-60 days |
| In-house rebill | Yes | No |
| Patient data export | 24h, any time | Process required |
| Public pricing | Yes | No |
| Pharmacy network | 30+ pre-integrated | Partner network |
| HIPAA | Yes | Yes |
| Data breach history | None | 716,000 patients (Jan 2026) |
The math
1,000 active patients on semaglutide at OpenLoop's $249 schedule price, held twelve months. PharmaBro is modelled on Grow ($25,000 setup, $3,000/mo, 2% transaction fee, $28 consult in month one only) with the brand holding its retail price at the same $249. OpenLoop is modelled on its own Schedule E, plus the $9,000 implementation fee, $1,500/mo access fee and $3,000 LegitScript path.
| PharmaBro | OpenLoop | |
|---|---|---|
| Patients pay | $2,988,000 | $2,988,000 |
| Reaches the brand | $2,988,000 | $1,514,000 |
| Platform cost, year one | $148,760 | $30,000 |
| Brand keeps | $2,839,240 | $1,484,000 |
| Annual difference | Baseline | $1,355,240 more kept on PharmaBro |
OpenLoop pays medication, labs and clinical costs from its share; on PharmaBro you buy fulfillment directly with zero markup from us, so neither column is take-home profit. The gap is worth about $113 per patient per month, which makes the decision a single question you can answer with one call to a pharmacy. Figures are from OpenLoop's Summary of Proposed Services dated 05.28.26; the document notes pricing and availability change with FDA and state regulation, so confirm current terms in writing.
Which one fits you
Choose PharmaBro if
You want to own your revenue rather than be paid a fee out of it, set your own retail prices, keep payments in a Stripe account your brand controls, run unlimited brands with no term, and launch in 5 days.
Choose OpenLoop if
You want a partner to fund medication and lab costs, absorb merchant reserves and chargebacks, and run clinical operations end to end, and roughly half of patient revenue is an acceptable price for removing that risk and working capital from your balance sheet.
Common questions about OpenLoop
What is OpenLoop's pricing model?
OpenLoop does not publish pricing. Its written proposal to The Factual, dated 05.28.26, sets a $9,000 implementation fee and a $1,500 monthly technology and systems access fee on a 12-month initial term, and then pays the brand a Membership Services Fee out of patient payments OpenLoop collects. On the semaglutide schedule the patient pays $249 and the brand receives $140 in month one, falling to $124 from month five. PharmaBro publishes every tier and takes no share of billings.
How much of my revenue does OpenLoop keep?
On their GLP-1 schedule, roughly half, and the share moves against you over time. Semaglutide pays the brand 56.2% in month one and 49.8% from month five. Tirzepatide pays 57.8% in month one and 40.7% from month five. Across a retained year a $249 semaglutide patient pays $2,988, of which the brand receives $1,514 and OpenLoop keeps $1,474.
Who owns the Stripe account and the patient payments?
On PharmaBro the brand connects its own Stripe account through OAuth. Patient payments settle directly into that account and PharmaBro never holds the funds. Under OpenLoop's terms the patient enters a card on the brand's interface but the charge is deposited to OpenLoop's merchant account, and OpenLoop remits the brand's fee every Wednesday for the week ending Tuesday, based on its own count of net active patients.
Can I set my own prices on OpenLoop?
No. Both the patient's price and the brand's share are fixed in OpenLoop's schedule, at $249 for semaglutide injection, $339 for tirzepatide and $279 for oral semaglutide. On PharmaBro you set every price yourself and keep the full difference between your price and your fulfillment cost.
Can I run more than one brand on OpenLoop?
Not on one agreement. The proposal states that added business lines require an addendum to the MSA and a separate implementation fee, so a portfolio operator pays implementation again for each line. PharmaBro supports unlimited brands from a single account at every tier, with one bill.
How fast can you launch on OpenLoop vs PharmaBro?
PharmaBro launches a full branded clinic in 5 days, including intake, patient portal, pharmacy routing and payments. OpenLoop implementations commonly run 30 to 60 days depending on clinical configuration and contracting steps, and its implementation fee is split across signing and first patient seen.
What is the best OpenLoop alternative in 2026?
For flat-fee economics with brand-owned payments, PharmaBro. For a done-for-you clinic operation, Cuvo. For a flat-fee infrastructure platform with an established client list, Rimo. The differentiators to check are who is merchant of record, whether you set your own retail price, contract term, multi-brand terms, and published launch timelines.
Sources and disclosures
- 1OpenLoop, Summary of Proposed Services, 05.28.26, Schedules A-E (pricing, program structure and monetary flow)
- 2Stripe published processing rates
- 3HHS OCR Breach Portal
- 4LegitScript certification requirements
Figures reflect OpenLoop's public materials and PharmaBro's published pricing as of Aug 20, 2026. OpenLoop is a trademark held by its owner, who has no affiliation with PharmaBro and has not endorsed this comparison. Work at OpenLoop and think we have got a detail wrong? Write to support@pharmabro.co and we will fix it and note the change. Not legal or financial advice; verify all terms against executed agreements.
Own your revenue instead of being paid a fee out of it.
Twenty minutes with the people who actually operate the provider network, the pharmacy routing, and the compliance behind consumer telehealth brands.
- Licensed providers in all 50 states
- Flat monthly fee, zero revenue share
- Payments settle to your own Stripe
- LegitScript included, launch in 5 days
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